Shipping policy

Order Processing Time

All orders are processed and dispatched within 1–4 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

During periods of high order volume, processing times may be slightly longer. If there will be a significant delay, we will contact you via email or phone.

Shipping Time

We currently ship internationally. Estimated delivery times, once dispatched, are as follows:

Destination	Estimated Delivery Time
International	6–15 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to customs processing, weather conditions, or other circumstances beyond our control.

Shipping Confirmation & Order Tracking

You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Order Delays

If your order hasn't arrived within the estimated delivery window, please contact us at an.ecomstore@yahoo.com with your name and order number, and we will look into it for you.

Contact Us

If you have any questions about our shipping policy, please contact us at:

Email: an.ecomstore@yahoo.com